THE SHARED SERVICES OFFICE IS LOCATED AT:
Our Service Desk is available 8am-5pm CST Monday through Friday where Customer Resolution Specialists are available by phone or chat to answer your inquiries around HR, Payroll and Procure to Pay services.
Chat at uchicago.service-now.com/sso
The Shared Services Office is a service organization dedicated to continuous improvement for HR, Payroll, and Procure to Pay services. We strive to deliver high quality services and an excellent experience so faculty and staff can focus on teaching and research.
We provide Human Resources support for compensation activities, data management, staff recruitment, student employment and time tracking. We provide Payroll support for employee wage and fellowship payments, independent contractor and other reportable payments, payroll corrections, tax calculation and reporting and compliance for payment to non citizens and entities. In addition, Shared Services provides Procure to Pay support for invoice processing, vendor management, check requests, purchase order compliance and expense reimbursement.
The Shared Services Training Team offers monthly training on the following systems. Register for these sessions at the University Training Website.
- Student Employment Foundations for HRPs
- Workday Performance Management for Staff and Managers
- Workday Recruiting for Primary Recruiters and Screeners
- Workday Roles for HRPs
- Buysite Fundamentals
- GEMS New User
- Introduction to EPayment
- Procurement Basics
SHARED SERVICES CAN ASSIST YOU WITH THE FOLLOWING SPECIFIC REQUESTS VIA OUR CUSTOMER PORTAL